If you have purchased the product through our website, Amazon.com (and Amazon platforms in Canada, UK, Germany, France, Italy and Spain), and Jet.com it is authentic. If you've bought it off of a distributor, you can send us the LOT number on the product and we can authenticate it on our end for you.
Absolutely not. We at OZNaturals® love all animals, are animal advocates, and in no way support animal testing of any kind. We are proud to be Leaping Bunny certified.
None of our products contain parabens, phthalates or petrochemicals and they never will. Our focus is on providing natural products, without the use of harsh or potential harmful chemicals.
While we currently don’t have sample sizes to send out, we do have an unconditional 30-day return policy so that you can purchase risk free. We plan to have smaller travel sizes available for purchase in the near future.
When it comes to using any personal care products while pregnant or nursing, we recommend you take guidance from your healthcare professional.
The Vitamin C Serum helps protect skin from free radical damage, helps with cell turnover, gives skin better tone, helps with discoloration of skin, and gives a brighter appearance to the skin. The Hyaluronic Acid serum with Vitamin C is designed for super hydration, also aids in collagen production, and gives the skin a more supple and soft appearance.
You can receive a personalized regimen with product recommendations by taking our Skincare Quiz.
It’s all relative. If you use a product every day, twice a day, you should easily see results within a couple of weeks—at least in regards to a healthier overall tone and glow to the skin.
When it comes to correction of dark spots, scarring, fine lines and things that go down into the dermal layers, everyone’s skin is different. Age, hormones, DNA and overall skin health are at play. Committing to not sunbathing and wearing UV protection is a must for healing and protecting the skin from future damage as well!
Proper exfoliation is key for any serums or moisturizers to work at their peak performance level. The Bamboo Enzyme Scrub, used twice weekly, will remove toxins, debris, and dead skin cells from the surface and pores, allowing the serums and moisturizers to do their jobs effectively.
It is indeed normal. Our Vitamin C serum can range from clear to amber. All OZNaturals® products contain natural, botanical ingredients, so there is variation in color, fragrance and consistency as a result of seasonal variations in the ingredients used.
It is normal for the Hyaluronic Acid Serum to vary in color from clear to cloudy white. This color variation comes from the natural botanical extracts included into the formulation, which can vary from season to season, harvest to harvest. The colour does not affect the efficacy of your product.
The Hyaluronic Acid (HA) facial serum should be applied before the moisturizer. The HA draws moisture into the skin, so it works with your moisturizer, but in that order for best results.
The Vitamin C helps brighten the skin and reduce signs of aging. The AHA (alpha hydroxy acid) adds mild exfoliating properties, so if your skin benefits from exfoliation, we recommend you use that instead of the Vitamin C. Some people experience irritation when using AHAs, and in that case we recommend you stick with the Vitamin C Serum. They both have similar use cases, but which is best for you depends on your skin's needs.
All of our products have fantastic anti-aging properties, but the primary difference is that the Vitamin C Serum will help brighten the skin and gently exfoliate, the Hyaluronic Acid Serum will promote moisturization and decrease fine lines, and the Dragon’s Blood Serum will help address redness and inflammation.
If you want to use both of these products, we recommend using the Dragon's Blood Serum in the morning, and the Pro-Retaxinol 2.5® Retinol Serum in the evening.
Your best bet to unclog pores is to use our Pro-Retaxinol 2.5® Retinol Serum. Retinol helps to unclog pores, fight blackheads and reduce breakouts. This product can be used nightly after cleansing and toning
At this time, OZNaturals® products are available exclusively online. They can be purchased from our website, Amazon.com (and Amazon platforms in Canada, UK, Germany, France, Italy and Spain), and Jet.com.
We have warehouse locations in Long Island, NY USA, Toronto, ON Canada and Wakefield W Yorkshire in the UK. We will be working with our authorized distributors to be able to ship domestically in their authorized territories.
We have collaborated with DHL to deliver our products to your international location where we do not have a warehouse location. Detailed below is a list of countries we service, and an explanation of the service used.
Please note: Any shipment over 4 pounds will be shipped using DHL Express.
International orders can take within 72 hours (M-F)
Delivery times vary. In the US, Canada and UK, delivery typically takes between 2-5 business days. International orders typically take between 2-6 weeks to arrive, depending on the country and customs.