FAQs – OZNaturals
  • Are OZNaturals products environmentally friendly?
    Yes. OZNaturals is a leader in sustainability. Our commitment to protecting the environment is a core company value. We follow conscious-driven, sustainable practices including:
    •Manufacturing our products using a state-of-the-art cold process system which uses much less energy and has a lower carbon footprint than traditional manufacturing processes.
    •Sourcing raw, natural ingredients where harvesting helps support the economic health of the community
    •Using recyclable packaging
    •Ensuring Prop 65 compliance for all products
    •Following EU Guidelines, which go above and beyond FDA guidelines
  • Are you affiliated with Dr. Oz?
    No, OZNaturals is not affiliated with Dr. Oz in any way. The name OZNaturals originates from the abbreviation for the word "Ounce."
  • Are your products sold in stores?
    At this time, OZNaturals products are available exclusively online. They can be purchased from our website, Amazon.com (and Amazon platforms in Canada, UK, Germany, France, Italy and Spain), Walmart.com, Jet.com and EBay.
  • What countries to you ship to from the website?
    We currently offer international shipping to the UK, EU countries, Canada, Australia, New Zealand, Taiwan, Saudi Arabia and India. We hope to offer shipping to additional countries in the near future.
  • Can I sell your products in my salon or spa?
    At this time, we do not wholesale any of our products. We have made the decision to sell direct-to-consumer via our own website and key online platforms to maintain better control of the brand and the customer experience.
  • Are your products tested on animals?
    Absolutely not. We at OZNaturals love all animals, are animal advocates, and in no way support animal testing of any kind. We are proud to be certified by Leaping Bunny.
  • Do your products contain parabens, phthalates or petrochemicals?
    None of our products contain parabens, phthalates or petrochemicals and they never will. Our focus is on providing natural products, without the use of harsh or potential harmful chemicals.
  • Can I get samples of your products?
    While we currently don’t have sample sizes to send out, we do have an unconditional 30-day return policy so that you can purchase risk free. We plan to have smaller travel sizes available for purchase in the near future.
  • In what order should I be applying my skin care products?
    You can get a detailed regimen and product recommendations by taking our Perfect Regimen Quiz on our Home Page navigation, but here is a basic outline.1. Cleanse Skin 2. Exfoliate Skin (twice weekly), pat dry. 3. Apply toner, allow to dry.4. Apply a thin layer of serum, allow to dry.5. Moisturize skin. 6. Apply sunscreen (for day)
  • What is the percentage strength of your Hyaluronic Acid Serum?
    The HA concentration level is 5%, and comprises 50% of the entire formula of ingredients.
  • What is the percentage strength of your Vitamin C Serum?
    The Vitamin C Serum is a 20% strength of Vitamin C, and comprises more than 50% of the entire formula of ingredients.
  • Can I use your products if I'm pregnant or breast feeding?
    When it comes to using any personal care products while pregnant or nursing, we recommend you take guidance from your healthcare professional.
  • What is the difference between the Vitamin C Serum and the Hyaluronic Acid Serum?
    The Vitamin C Serum helps protect skin from free radical damage, helps with cell turnover, gives skin better tone, helps with discoloration of skin, and gives a brighter appearance to the skin. The hyaluronic acid serum with vitamin C is designed for super hydration, also aids in collagen production, and gives the skin a more supple and soft appearance.
  • What products should I use?
    You can receive a personalized regimen with product recommendations by taking Your Perfect Regimen Quiz on our Home Page.