SHIPPING

We offer FREE standard shipping within the US for orders $40+.

We would like to inform that on Monday, February 20th our warehouse will be closed in observance of President’s Day in the US. Any orders placed over the weekend will go out on Tuesday, February 21st. Thank you.

Important Notice: Effective December 21st, 2022 we are suspending international shipping on our website. We reached this decision as the number of lost and delayed shipments from our carriers has increased to a point where we believe we are not providing our customers with the service they deserve.

We have met with the carriers to resolve this issue and will resume shipping once we are sure you will receive the customer service you deserve.

Canada Shipping

The issues we have had with shipments to Canada have been settled. Shipping to Canada has resumed effective January 24th, 2023.  The orders to Canada will be  fulfilled from our Long Island warehouse and tendered to a consolidator (Landmark Transportation) that will move the day's shipments to Canada and will then induce your shipment to Canada post.  

The tracking number provided will be for Canada Post.  It will not show as valid in Canada Post’s tracking system for approximately 3-5 business days from leaving our warehouse (this is when you will receive your tracking number).  The number can be used within Landmark Transport’s system at Landmark Global | Landmark Tracking.

Once the shipment is tendered to Canada Post, it will follow standard shipping times from the Ontario area to your shipping destination.

Your shipment confirmation will contain the link to the Canadian Post tracking URL.

Other countries are still in process. We are speaking with new partners that will handle the entire shipment instead of passing the shipment to local delivery companies that caused shipping issues and delays.

Orders generally ship within 1-2 days unless noted. Most items will be shipped from our NY warehouse the same day an order is received (Monday-Friday prior to 2:00PM EST). Orders received after 2:00PM, EST or those received over the weekend, or on a national holiday will be shipped the following business day. Orders are shipped via a variety of carriers and properly insured at no additional cost to you. Ordered items that can be shipped regionally to expedite their arrival are also properly insured.

When will my order arrive?
Most orders shipped via Standard Ground will usually arrive within 3-5 business days using USPS or UPS. Orders shipped via Expedited Shipping will normally arrive within 1-3 business days, depending on the shipping option that was selected during checkout

How do I track my order?
Orders shipped via a carrier that offers tracking are trackable by logging into your account. Customers will be notified that the UPS tracking number has been posted via an Order Status Update e-mail as well. Orders shipped by some carriers may not be trackable
You can track your orders on our website if you have an established account

Shipping to Alaska and Hawaii 
Customers in Hawaii and Alaska are supported.

APO/FPO Shipping
We will gladly ship to APO and FPO addresses via the US Postal Service as long as a properly formatted Address is provided. Please see the Address Tips page for more info on how to properly format an APO/FPO address if needed.

Domestic Shipping
We currently ship to customers within the United States and its territories via USPS.

Canada Shipping

The issues we have had with shipments to Canada has been settled.  We will be resuming Canadian shipping effective January 24, 2023.  The orders to Canada will be  fulfilled from our Long Island warehouse and tendered to a consolidator (Landmark Transportation) that will move the days shipments to Canada and will then induce your shipment to Canada post. 

The tracking number provided will be for Canada Post.  It will not show as valid in Canada Post’s tracking system for approximately 3-5 business days from leaving our warehouse (this is when you will receive your tracking number).  The number can be used within Landmark Transport’s system at Landmark Global | Landmark Tracking.

Once the shipment is tendered to Canada Post it will follow standard shipping times from the Ontario area to your shipping destination.

Your shipment confirmation will contain the link to the Canadian Post tracking URL.


International Shipping
Our warehouse is located in Long Island, NY USA. We will be working with our authorized distributors to be able to ship domestically in their authorized territories. We have collaborated with DHL to deliver our products to your international location where we do not have a warehouse location from our Long Island facility. Detailed below is a list of countries we service, and an explanation of the service used.
Please note: Any shipment over 4 pounds will be shipped using DHL Express.
 
International orders can take within 72 hours (M-F) to process.
 
Delivery times vary. In the US, Canada and UK, delivery typically takes between 2-10 business days depending upon (note, these time frames are subject to the carriers services and distance being shipped). International orders typically take between 2-6 weeks to arrive, depending on the country and customs.

 
Shipping Tips
    • Your billing address must match the address that appears on your monthly credit card or bank statement. Be sure to check your statement for accuracy
    • Leave fields blank if they don't apply to your shipping or billing address. Do not enter "N/A," "Not applicable," "None," "Same," etc
    • Enter information in the appropriate fields. For example, do not enter city and state information in the "Address Line 2" field; use the provided city and state fields instead.
    • Avoid using accent marks or non-English characters. Our systems cannot process Chinese characters, Cyrillic letters, etc., and entering these into any of the address fields may delay shipment of your packages.
    • Do not enter shipping or delivery instructions in any of the address fields
In order to ship your items in a timely fashion, OZNaturals™ uses a variety of carriers, and we are unable to accommodate requests for specific shippers. Having trouble getting your address to fit on Address Lines 1 and 2? Here are some common U.S. Postal Service abbreviations that might help:
    1. Expressway: EXPY
    2. Falls: FLS
    3. Field: FLD
    4. Floor: FL
    5. Fort: FT
    6. Gardens: GDNS
    7. Harbor: HBR
    8. Heights: HTS
    9. Highway: HWY
    10. Hills: HLS
    11. Island: IS
    12. Junction: JCT
    13. Lake: LK
    14. Landing: LDG
    15. Lane: LN
    16. Lodge: LDG
    17. Mount: MT
    18. Mountain: MTN
    19. Office: OFC
    20. Parkway: PKWY
    21. Penthouse: PH
    22. Plaza: PLZ
    23. Point: PT
    24. Post Office Box: P.O. BOX
    25. Road: RD
    26. Room: RM
    27. Route: RTE
    28. Square: SQ
    29. Station: STA
    30. Street: ST
    31. Suite: STE
    32. Terrace: TER
    33. Turnpike: TPKE
    34. Valley: VLY

    2021 Holiday Shipping Schedule:

    2021 FedEx Peak Holiday Service Schedule

    2021 FedEx Shipping deadlines for holiday packages

    2021 USPS Holiday Shipping Cut Off Dates - Alaska & Hawaii

    2021 USPS Holiday Shipping Cut Off Dates